Terms & Legal Information

TERMS OF SERVICE

These Terms of Service govern the use of our borehole drilling and water solutions across Kenya. By engaging our services, you agree to the conditions outlined below, ensuring clarity, accountability, and professional service delivery.

Last Updated: January 2026

01 Acceptance of Terms

By accessing or using our services, you agree to be bound by these terms. Continued engagement confirms acceptance of all operational and legal conditions.

02 Services Overview

We provide borehole drilling, survey, pumping, solarization, and water infrastructure solutions tailored for residential, agricultural, and commercial use.

03 Borehole Drilling Scope

Drilling depth, casing, and design are determined based on geological findings and professional recommendations to ensure optimal water access.

04 Survey and Site Responsibility

Clients must ensure site accessibility and legal permissions. Survey results guide drilling decisions but do not guarantee water yield.

05 Payment Terms

Payments are structured in phases including deposit, progress, and completion. Work may pause if agreed payments are not met.

06 Project Timelines

Timelines depend on site conditions, weather, and equipment availability. Delays beyond control may occur and will be communicated.

07 Equipment and Materials

All materials and equipment used meet industry standards. Substitutions may occur when necessary without compromising quality.

08 Client Responsibilities

Clients must provide access, security, and cooperation throughout the project. Delays caused by client-side issues may affect timelines and costs.

09 Water Yield Disclaimer

Water availability depends on natural geological conditions. We do not guarantee specific yield quantities or long-term water levels.

10 Maintenance and Repairs

Post-installation maintenance is recommended. Repairs due to misuse, neglect, or environmental damage are not covered unless agreed otherwise.

11 Cancellation Policy

Cancellations must be made in writing. Deposits may be non-refundable depending on project stage and incurred costs.

12 Liability Limitations

We are not liable for indirect losses, environmental changes, or unforeseen geological conditions affecting water systems.

13 Safety and Compliance

All operations comply with Kenyan safety and engineering standards. Clients must adhere to safety guidelines during project execution.

14 Environmental Responsibility

We follow environmentally responsible drilling practices to minimize ecological impact and protect surrounding resources.

15 Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved within Kenyan legal jurisdiction.